About Me

With over two decades in luxury hospitality, I’ve built my consulting practice around delivering exceptional guest services, developing high-performing teams, and setting new standards of excellence. As a Chef Concierge Manager and VIP Guest Service Director at world-class hotels, I’ve mastered anticipating guest needs, crafting personalized experiences, and ensuring seamless, memorable stays.

I collaborate with hotels and hospitality businesses to enhance VIP services, train concierge teams, and optimize operations. My expertise includes organizing high-profile events, building strategic partnerships, and refining processes to meet the highest service standards. As a proud member of Les Clefs d’Or USA, I embody the excellence that defines top-tier concierge service.

I collaborate with hotels to enhance VIP services, train teams, and optimize operations. My expertise includes organizing events, building partnerships, and refining processes to meet the highest standards.